Shipping policy
Silkandbirch ships orders from Fort Myers, Florida. The shipping rates and delivery estimates below apply to standard shipping within the United States.
Standard shipping rates
- Orders of $20 USD or more: free standard shipping.
- Orders below $20 USD: $8 USD standard shipping.
Review the shipping amount before placing your order. If checkout displays a different standard shipping charge, email us at info@silkandbirch.shop before paying so we can help.
Processing and delivery
- Order processing: 1–2 business days.
- Standard transit after dispatch: 3–7 business days.
- Estimated total: 4–9 business days from order placement.
Business days are Monday through Friday, excluding public holidays. If we cannot ship within the promised time, we will notify you and offer you the option to agree to a delay or cancel the unshipped order for a prompt refund.
Shipping questions
For address corrections, missing parcels, or delivery questions, contact us with your order number at info@silkandbirch.shop or +1 (239) 284-4290.
Shipping address: 4125 Cleveland Ave, Fort Myers, FL 33901, United States.